Deluxe Warehouse

Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse.


When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).



When will my order ship?
Please see each individual item page for more information on the availability of each item. Get same day shipping* on all orders received by 4:00 p.m. CST. We take pride in fulfilling orders on time, accurately and having products arrive free from damage. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. Free Ground Shipping on all orders!



What are the benefits of using Google Checkout?
Checkout is a free service and any buyer with a US address can open an account. Buyers can store their names, credit card details and shipping information, on Checkout once and avoid the need to submit the data to different merchants every time they make a purchase. Buyers can rely on Google to process the credit card payment and to keep their personal data safe. They can select the preferred mode of payment during checkout and keep track of purchases they make. Buyers can also request a refund or cancel the order, though this depends on the policies of individual sellers. Checkout keeps credit card data safe and reimburses buyers for unauthorized transactions, as is done by other payment processing services. Buyers can keep their e-mail addresses confidential and choose to not receive e-mail from merchants. Checkout is meant to make it easier for buyers to find things they want and to buy them. It is designed to make buyers feel more secure and to complete the buying process conveniently.



What if I received the wrong product?
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.


What are your processing Time(s)?
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment. Please note credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment. If the item(s) on your order are in-stock, we will ship them as soon as possible. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse.



Do you ship to my country?
At this time, we only ship to United States.


What are my payment choices?
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. Buyers can rely on Google to process the credit card payment and to keep their personal data safe. They can select the preferred mode of payment during checkout and keep track of purchases they make.



Is it safe to order from your website?
We protect your data with the same military-grade security and encryption that the big banks use, the highest standard in Internet security. Google Checkout keeps credit card data safe and reimburses buyers for unauthorized transactions, as is done by other payment processing services.